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Government Solutions

Managing costs and providing a digital first experience for constituents and employees is difficult, especially when you are constrained by the multitude of accessibility and retention rules that confuse even the best trained records manager.
Most governmental organizations will recoup the cost of the system through the time saved in searching and redacting documents alone.

For more information on how we help our clients see our Government workshop presentations.

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How we Work
Information Sources

Information Sources

Information management represents a unique challenge for governments of all sizes.

The vast amounts of historical information may stretch for literally hundreds of years and be stored on microfiche or tape or in a physical form like photographs – or even vellum.

In contrast, the vast amount of day to day information are comprisefd of forms and templates that contain constituent and other types of sensitive information. In this complex environment it is difficult to balance privacy while still being transparent to both constituents and other levels of government. Governments of all levels require better access and control over all information sources.

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Information Sources

Software Tools

 

As a Laserfiche ECM implementer we sell a premium records management system that is DoD5015.2 certified providing a robust repository to ensure records are handled properly.  

The real value comes from the workflow and connectors that allow you to streamline processes and automate classification and access to information. 

This base platform can be expanded to move to completely paperless processes that include mobile approvals, and capture of information to reduce waste and simplify approvals.

Our partnership with Infolinx, a physical records management software that is fully integrated into Laserfiche, ensures that you have a single search and action portal for all workers.

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Information Sources

Implementation

Moving from paper processes for records and service delivery to e-forms and workflow is difficult.

We have the experience with government classification schemas that will speed your implementation. We can help you standardize the processes across the departments, reducing unnecessary delays in approvals.

We understand that getting records under control is a primary concern. We also know that the key to maximizing your investment is in how you move beyond just records. 

We can provide a plan for expanding beyond records to a complete information management platform.

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Result

 

We understand the restrictions that governments of all levels have in both budget and IT resources. 

Our goal for our government clients is to ensure they have a system that all of their users have access to information. 

This means reducing the bottlenecks in the bureaucracy and ensuring that they have the flexibility to manage any changes in legislation or access to information. 

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Work With Us

We are willing to put the work in to ensure you have not only the platform but the know-how to maximize information to its fullest. We work continually with our clients to ensure that we have maximize their investment- in software and in trusting us.